We want a world free of communication barriers for the Deaf and hard of hearing, for we believe that communication is a basic human right.

Our Mission:

We enhance the lives of Deaf, deafened and hard of hearing persons by removing barriers and building bridges to communication.

Our Vision:

We are working toward a world free of communication barriers for the Deaf, deafened and hard of hearing.

Contact Equipment Services at Deaf & Hear Alberta Head Office:

By Mail: Deaf & Hear Alberta, 63 Cornell Road NW, Calgary AB T2L 0L4

By Phone: 403-284-6215 or 1-866-471-2805 ext. 215

By Email: equipment@deafandhearalberta.ca

By Skype: equipservices

By Fax: 403-284-6214

By Text: 403-284-6214 during business hours only

Google Map https://goo.gl/maps/ZEb67

**All Transactions are completed in Canadian Funds (CAD).

We are easily accessible by Calgary Transit buses #4, 5, 20, 72, 73, 89, 145 and 414. More information can be found at

Qualified equipment hearing specialists will provide individual and group assessments to ensure proper equipment selection for optimum quality of hearing improvement.

• Additional hearing loss can occur if you purchase equipment that is too loud or does not accurately match your hearing loss. Appropriate equipment selection ensures safety for future hearing loss prevention.
• In addition to helping assess your hearing needs and selecting appropriate equipment, our specialists will take the time to show you how to use your equipment. Contact us if you do like to test out the equipment in person.


We offer the most comprehensive and up-to-date selection of equipment for the hard of hearing or deaf currently available on the market.

• We have sourced and tested equipment from a variety of retailers to ensure that we have the best quality of equipment available in the market.
• Our store is stocked with a wider selection of equipment to ensure that we can accurately address hearing solutions for a wide range of client hearing loss. Large box retailers typically carry equipment for minimal hearing loss.

We work with audiologists, hard of hearing service providers and partners to stay on top of trends, industry standards and new technology.

As a non-profit charitable organization, the nominal profits from our equipment store are re-invested back into Deaf and Hear Alberta to support programs, education and advocacy.


Kathy Harrison, Accessibility Services Team Lead (Calgary)
kathyh@deafandhearalberta.ca Phone/Text/Fax: 403-284-6215 or 1-866-471-2805 ext. 215

Kathy joined Deaf & Hear Alberta in July of 2011. As the Accessibility Services Coordinator with Deaf & Hear Alberta, Kathy is responsible for individual consultations, hearing equipment assessments, and workplace audits. Prior to coming to Deaf & Hear Alberta, Kathy worked in customer service and so brings her extensive set of customer service skills with her. Kathy is learning American Sign Language so as to be able to communicate the basics with the Deaf community.

Together with her husband, Kathy is busy with lots of extra-curricular activities with their daughters.

Rebecca Doole, Accessibility Services Coordinator (Edmonton)
Email: rebecca@deafandhearalberta.ca Phone/Text/Fax: 587-400-9602
or 1-866-471-2805 ext. 221

Rebecca joined the staff of Deaf & Hear Alberta in Edmonton in September 2016. As the Accessibility Services Coordinator, she will consult, offer equipment assessments, and work on our online store. Before joining Deaf & Hear Alberta, Rebecca and her husband lived in Taiwan for eight years as Missionaries with a non-profit organization doing volunteer work in the Taiwanese Deaf community.

Now back in Canada, Rebecca is taking American Sign Language classes so as to be better equipped to fulfill the duties of her job by helping meet needs in the Deaf community. Having lived overseas and worked with people from many different backgrounds, cultures, and languages, she is thankful that her cross-cultural life experience will also enable her to better help those she works with here in Alberta. Rebecca also considers herself to be part Taiwanese and loves to interact with the Mandarin-speaking community. She loves to learn about new cultures and customs and what makes them each unique.

Eunice Estrada, Accessibility Services Coordinator (Calgary)

Email: eunice@deafandhearalberta.ca Phone/Text/Fax: 403-284-6217 or 1-866-471-2805 ext. 217

Eunice joined Deaf & Hear Alberta in June 2017 as the part-time Accessibility Service Coordinator and is in the office from Tuesday to Thursday. Eunice is responsible for equipment consultations and helping clients with their online and in-person orders.

Throughout her career, Eunice has met people who were aware of their hearing loss but were not addressing it or were not properly informed. These experiences combined with her interest in hearing aid technology led her to go back to school and study to be a Hearing Instrument Specialist. She graduated from the Hearing Aid Practitioner program at Grant MacEwan University. During her down time, Eunice enjoys CrossFit and exploring city pathways with her dogs.